MC
Magobatho C

1 reviews | Active since Jun 2020

23 Jun 2020, 10:02

******* BY AFRICAN BANK

I am so dissapointed with African Bank, with the Covid-19, I received an sms from African Bank to take a payment break on my loan, because I we were unclear of the salary I took the break for May and June, I received another one this month and I called to take another break only to be informed that when you take a payment break African Bank increases your loan term with 3 months and not the 1 month break you requested. So for May and June breaks I will have to pay additional 6 months premiums on my loan. I am very confused so the interest for taking a break for a months is equivalent to 3 months premiums...

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MC
Magobatho C's update26 Jun 2020, 10:05
Reviewer Update
When I contact the bank what do I say, does it mean that the query will be looked at?