Ridiculous service offered

To whom it concern <br> <br> It really hard to even start talking about my disappointment with African bank , I have been running around for over two years now and no1 seem to be able to help me .I took out a loan two years back and was able to finish off before the specified time .When I took the loan I was advised of the insurance for the loan and the credit card which is mandatory to be paid every month .<br> Ever since I finished the loan and the credit card payment the R23 for the cover is still being deducted from my account to date .I went to African backs in JHB cbd, Maponya , jabulani mall, dobsonville ,evaton and midrand still nothing was done .I am really frustrated and want all my money credited back to me from African bank .<br> <br>