MN
Msizi N

1 reviews | Active since Jun 2025

05 Sept 2025, 08:24

Ridiculous Service

The worst customer service in history of customer service. I app**** on 2/9/25 and till today no feedback, I called 3 times to follow up and every time I was told that my application is under review and has been escalated. No one seems to know what the hell is going on. It's easily the worst service I have ever received.

0
Replies (1)
African Bank
African Bank's reply05 Sept 2025, 09:49
Official
Thanks for speaking up and calling us out. Your security is a priority. To address your concern, we follow to our standard customer identification and verification process. Upon registering your concern, look out for a verification SMS. Reply 'Yes' to proceed.

Your African Bank Support Specialist team
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