GH
Gareth H

1 reviews | Active since Aug 2012

06 Oct 2016, 16:57

Ridiculous interest charged

<p>Hi,</p> <p>I was in a dificult situation and never paid my African Bank account. Fortunately i am now in a position to settle these accounts. Why does african bank charge almost double in interest even though i am now willing to settle in full by the end of october? This is totally ridiculous and ********* to over indebted customers who want to settle the accounts</p>

0
Replies (2)
African Bank
African Bank's reply07 Oct 2016, 10:49
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

***

GH
Gareth H's update10 Oct 2016, 19:04
Reviewer Update

I have sent you my email address as i can only bet contacted that way. Surprise surprise no emai received from African bank! Please can i sort this out and pay the accounts finished!!!!!