RICHARD AT african branch manager that cant calculate percentages

<p>so I have a loan with African bank and they send me an sms that says if I settle the account on or before the 28Th of February I qualify for a 30% discount. so I make my way to the African bank in Rissik street where I get welcomed by a load commotion conversation between the three employees there. the one guy eventually approaches me at the door and after staring at me for a while finally greets and immediately askes for my id and suggest he can help me with nothing if I don’t have form of identification. I told him I know mu id number but he reluctantly made it clear that the procedure is for me to have identification. but finally ended up helping me with means of a previous slip I had. he then insisted there were no note on the system that stipulated the amount of the 30% and he can’t allowed me to pay, I calmly calculated the 30 % of the amount owing and I told him how much it would be but he blatantly refused to help me I then asked his to call the head office which he said he couldn’t as their phones don’t call landlines. after about 10 min of begging he finally moves to the phone by the door and dials and almost hits me with the phone and tells me to ask for a certain department, I was shocked and asked if now he could call landlines and he said it was not a landline he was calling. I got put through spoke to a gentlemen Tshepo Kubheka who assisted me and gave Richard at RISSIK STREET AFRICAN BANK THE SAME AMOUNT I HAD CALCULATED FOR HIM 30 MIN PRIOR TO THIS.</p> <p>I am disappointed not only at the level of professionalism displayed by this Richard but the attitude and disrespect of my intelligence and THE FACT THAT HE CANT CALCULATE 30% OF AN AMOUNT and yet works for the bank. so I had intended an in and out payment of an account and ended up spending 45min in the AFRICAN RESSIK BRANCH IN JOHANNESBURG CBD.</p> <p>DISPEAKABLE. UNPROFFESIONAL. DISRESPECT FROM A SO CALLED SINIOUR AT THIS BRANCH. IF I WASNT THERE TO PAY AND IT WASNT THE LAST DAY I WOULD HAVE WALKED AROUND EVEN BEFORE I EVEN SET</p> <p> </p>