Revolutionary Service

I would just like to commend the staff at African Bank for their excellent service. on the 27th June 2019 I called in to reset my login details and I got through to Dineo who was so clued up and efficient. She knew exactly what to do and what to say so confidently. That's the kind of service that we as customers buy because at the end of the day its not just about the product but more on the service. This morning again I had an issue with my credit card as I wanted to hire a car from Avis and they didn't accept my card because my details wasn't on the card. So as frustrated as I was I decided to pop into the Sandton Gautrain branch and got a lady who assisted me(infact all the staff members were willing to assist) I told her my problem and she suggested that we changed my card to the My World account which will have my details on it. 20 mins later I walked out with my card. Again this lady was confident and knew exactly what she was doing on the system.

All this wouldn't have been possible without the soldiers behind the scene. The people that go out there and ensure that the staff are fully equipped to confidently assist customers- The Learning and Development Team. Your hard work definitely shows through your business units- They are because You are :)