Reversal

Item: African Bank
Rating: 5
Author: Thulani K

This bank debited my account twice and i called for a reversal on Monday. They said the amount will be reversed in 24/ 48hrs. Now it is more than 72 hours and still nothing. When i called in today. I was told that the reversal was not processed, but the lady by the name Nomsa was able to assist, and her supervisor Thabang Maponya.

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Replies (1)

African Bank's replyOfficial

04 Dec 2015, 14:13

Hello thulani.k****,

Thank you for taking the time to compliment Nomsa and Thabang Maponya via this site.

We will take great pleasure in sharing this compliment with Nomsa and Thabang Maponya and their management.

With thanks and regards

Ruth Mmotlana
Contact Centre Support Team
***

African Bank's reply04 Dec 2015, 14:13

Official