Retrenchment benefit

<p>I was retrenched in May 2016. I forwarded my documents to African bank and they stopped deducting for two months. In August 2016 they started deducting again and when I contact them they said I should make an affidavit and fax it to them. I have been faxing and email but everytime there's money in my account they deduct if they don't find it they call and tell me the same thing to fax again. I end up faxing and emailing because I thought maybe they are not getting my faxes.</p> <p>I have been paying for this retrenchment benefit for years why is it a problem when it is claim time? And how long will you keep on deducting the money. Last Friday an agent called me and said I should pay R150 next week and I should fax the documents again. I faxed on Friday and Saturday morning got another sms asking me to fax again I faxed. Yesterday (Monday) I get another call with the request to fax again. How long will this go on?</p> <p>Account number ********** 006</p>