REQUEST FOR ARRANGEMENT LETTER

IM VERY HAPPY AND IMPRESSED BY THE CONSULTANTS AT ABIL CALL CENTRE , THEY WHERE WILLING TO ASSIST ME WITH MY SITUATION BUT BECAUSE OF THE PROCEDURES IN THAT DEPARTMENT THEY COULD GIVE ME WHAT I NEEDED... I WAS TOLD THAT I CANNOT GET AN ARRANGEMENT LETTER AS THE CAN ONLY SEND ME SMS AS PROOF THAT I MADE ARRANGEMENTS, I GOT A BETTER JOB NOW AND AND THE COMPANY WANT TO CONVERT ME PERMANENT AND THEY WANT LETTER AS PROOF THAT I WILL BE PAYING ABIL, PLEASE ASSIST AS I MIGHT BE UNEMPLOYED AND CHANCES ARE THAT I WON'T BE ABLE TO AFFORD TO PAY ANYMORE.