REMOVE MY NAME FROM ITC - PRESCRIBED DEBT
Good day I HAVE PRESCRIBED DEBT FOR A CREDIT CARD WHICH WAS BROUGHT TO YOUR ATTENTION THROUGH A COMPANY AND WAS TOLD IT WOULD BE REMOVED. NUMEROUS EMAILS SENT AND PROMISES - VERY *********** STAFF AND THIS LISTING IS IMPLICATING MY CREDIT SCORE
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Replies (5)
African Bank's replyOfficial
26 Feb 2026, 14:10Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply26 Feb 2026, 14:10
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
's updateReviewer Update
26 Feb 2026, 14:32can you give me a contact no and person i must deal with please
's update26 Feb 2026, 14:32
Reviewer Update
can you give me a contact no and person i must deal with please
African Bank's replyOfficial
26 Feb 2026, 14:49We tried contacting you; however, the number provided rings once and then goes to voicemail. Kindly share an alternative contact number so we can reach you, or please contact our Customer Service team directly on ***, and one of our consultants will gladly assist you with your query.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's reply26 Feb 2026, 14:49
Official
We tried contacting you; however, the number provided rings once and then goes to voicemail. Kindly share an alternative contact number so we can reach you, or please contact our Customer Service team directly on ***, and one of our consultants will gladly assist you with your query.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
's updateReviewer Update
26 Feb 2026, 15:05you can call now
's update26 Feb 2026, 15:05
Reviewer Update
you can call now
African Bank's replyOfficial
26 Feb 2026, 15:34Due to the Protection of Personal Information Act of 2013, we are required to successfully identify and verify customers before providing a service. As part of this process, it is essential that we have the correct registered mobile number linked to your profile.
Unfortunately, we were unable to verify your identity using Facial Biometric verification. For further assistance, please visit your nearest branch with your valid ID document, and our team will be happy to assist you.
Your African Bank Support Specialist team
***
Unfortunately, we were unable to verify your identity using Facial Biometric verification. For further assistance, please visit your nearest branch with your valid ID document, and our team will be happy to assist you.
Your African Bank Support Specialist team
***
African Bank's reply26 Feb 2026, 15:34
Official
Due to the Protection of Personal Information Act of 2013, we are required to successfully identify and verify customers before providing a service. As part of this process, it is essential that we have the correct registered mobile number linked to your profile.
Unfortunately, we were unable to verify your identity using Facial Biometric verification. For further assistance, please visit your nearest branch with your valid ID document, and our team will be happy to assist you.
Your African Bank Support Specialist team
***
Unfortunately, we were unable to verify your identity using Facial Biometric verification. For further assistance, please visit your nearest branch with your valid ID document, and our team will be happy to assist you.
Your African Bank Support Specialist team
***