SM
Sibusisiwe M

1 reviews | Active since Jan 2023

15 Sept 2023, 10:47

Remove my account on hold

African bank put my account on hold with out my consent after I told them I suspected ***** on my account. I asked them to reopen my account and no one can help me

0
Replies (3)
African Bank
African Bank's reply15 Sept 2023, 12:41
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
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SM
Sibusisiwe M's update15 Sept 2023, 16:42
Reviewer Update
Masego is an absolute gem, she kept calling me giving me updates. God bless her career! She solved my issue in seconds.

I however now can’t make transactions again and getting an error code which is so upsetting of African bank!
African Bank
African Bank's reply15 Sept 2023, 17:44
Official
Thank you for taking time out of your busy day to compliment us. We can't wait to share your compliment and we're convinced it will make her and everyone’s day!

Your African Bank Support Specialist team
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