Item: African Bank
Rating: 1
Author: Zolisa S

African Bank's replyOfficial

07 Sept 2023, 09:51

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

African Bank's reply07 Sept 2023, 09:51

Official

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

African Bank's replyOfficial

07 Sept 2023, 09:51

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

African Bank's reply07 Sept 2023, 09:51

Official

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

African Bank's replyOfficial

07 Sept 2023, 09:51

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

African Bank's reply07 Sept 2023, 09:51

Official

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

ZS

Zolisa S's updateReviewer Update

07 Sept 2023, 09:55

I emailed all required document for the ***** investigation you have against me.We wish to advise that you were listed for ***** on the SAFPS database with a reference number: SH***1 on 04th of June 2021 our member African Bank for Forged documents.

ZS

Zolisa S's update07 Sept 2023, 09:55

Reviewer Update

I emailed all required document for the ***** investigation you have against me.We wish to advise that you were listed for ***** on the SAFPS database with a reference number: SH***1 on 04th of June 2021 our member African Bank for Forged documents.

African Bank's replyOfficial

07 Sept 2023, 10:18

Due to the Protection of Personal Information Act of 2013, we are required to successfully identify and verify customers before providing a service, and we need to telephonically contact you in order to ask a few questions to protect your information.

African Bank's reply07 Sept 2023, 10:18

Official

Due to the Protection of Personal Information Act of 2013, we are required to successfully identify and verify customers before providing a service, and we need to telephonically contact you in order to ask a few questions to protect your information.

ZS

Zolisa S's updateReviewer Update

08 Sept 2023, 06:54

My number is ***

ZS

Zolisa S's update08 Sept 2023, 06:54

Reviewer Update

My number is ***

ZS

Zolisa S's updateReviewer Update

08 Sept 2023, 06:59

I have emailed required documents regarding the frau investigation. I receieved the following from SAFPS:wish to advise that you were listed for ***** on the SAFPS database with a reference number: SH***1 on 04th of June 2021 our member African Bank for Forged documents

Should you wish to discuss this listing with our Member organisation, email *** to start a process to determine if your data has in fact been compromised.

My cell phone number is ***

ZS

Zolisa S's update08 Sept 2023, 06:59

Reviewer Update

I have emailed required documents regarding the frau investigation. I receieved the following from SAFPS:wish to advise that you were listed for ***** on the SAFPS database with a reference number: SH***1 on 04th of June 2021 our member African Bank for Forged documents

Should you wish to discuss this listing with our Member organisation, email *** to start a process to determine if your data has in fact been compromised.

My cell phone number is ***

ZS

Zolisa S's updateReviewer Update

08 Sept 2023, 16:39

I am looking from removal of my name on SAFPS database coz I sent them all required documents so that they will proceed with the investigation. They gave me following ref number ***. They called me at 14h09 but couldn't answer their call I was busy, they must also learn to communicate via email/sms when they cannot get hold of me. I was told earlier to today by a lady named Dorothy that the investigation will take 3 days to be finalised

ZS

Zolisa S's update08 Sept 2023, 16:39

Reviewer Update

I am looking from removal of my name on SAFPS database coz I sent them all required documents so that they will proceed with the investigation. They gave me following ref number ***. They called me at 14h09 but couldn't answer their call I was busy, they must also learn to communicate via email/sms when they cannot get hold of me. I was told earlier to today by a lady named Dorothy that the investigation will take 3 days to be finalised

Removal of my name from SAFPS database