ZS
Zolisa S
1 reviews | Active since Aug 2023
11 Sept 2023, 08:03
Removal of my ID number from SAFPS
I wa listed byw African Bank on the South African ***** Prevention Service for Forged documents that were done by someone using my credentials. I open a case with SAPS and sent African Bank all the documents they require to solve the investigation. So African Bank sent me the following messages:
African Bank: Thank you for your possible ***** report. We will provide feedback within 3. Your reference number is ***. Call ***for more information.
African Bank: Your request *** could not be met due to unable to reach customer. Call ***for more information.
They haven't called or emailed me and once they remove my name from SAFPS database I want a letter as proof.
Helpful (0)
Replies (7)0
Replies (7)ZS
Zolisa S's updateReviewer Update
11 Sept 2023, 10:09Theyou recently gave me is invalid: email address is invalid ***. Give me proper email address and feedback,my email address is ***
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Zolisa S's update11 Sept 2023, 10:09
Reviewer Update
Theyou recently gave me is invalid: email address is invalid ***. Give me proper email address and feedback,my email address is ***
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Zolisa S's updateReviewer Update
11 Sept 2023, 10:19I don't know what you really want me to do co I am sick and tired of your poor service. I am not reliable for any Forged documents mna.
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Zolisa S's update11 Sept 2023, 10:19
Reviewer Update
I don't know what you really want me to do co I am sick and tired of your poor service. I am not reliable for any Forged documents mna.
ZS
Zolisa S's updateReviewer Update
11 Sept 2023, 12:22I will be waiting for that feedback and the sms I received last week state's that I will get feedback k after 3 days
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Zolisa S's update11 Sept 2023, 12:22
Reviewer Update
I will be waiting for that feedback and the sms I received last week state's that I will get feedback k after 3 days
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Zolisa S's updateReviewer Update
14 Sept 2023, 08:26It's almost a week now since I sent all the required documents for the ***** investigation, no one is giving me feedback. It was easy for you to list me on SAFPS database but now I have to run after you for clearing of my name. Your service is very poor and will never advise anyone to bank with you.
You just don't care about your clients. Dorothy told me that the investigation would take 3 business days and that time has past
You just don't care about your clients. Dorothy told me that the investigation would take 3 business days and that time has past
ZS
Zolisa S's update14 Sept 2023, 08:26
Reviewer Update
It's almost a week now since I sent all the required documents for the ***** investigation, no one is giving me feedback. It was easy for you to list me on SAFPS database but now I have to run after you for clearing of my name. Your service is very poor and will never advise anyone to bank with you.
You just don't care about your clients. Dorothy told me that the investigation would take 3 business days and that time has past
You just don't care about your clients. Dorothy told me that the investigation would take 3 business days and that time has past
African Bank's replyOfficial
14 Sept 2023, 11:08Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
African Bank's reply14 Sept 2023, 11:08
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
***
ZS
Zolisa S's updateReviewer Update
14 Sept 2023, 11:11What makes it hard for you to investigate besides telling me same old stories. You disgusting mxm. Lame excuses all the time
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Zolisa S's update14 Sept 2023, 11:11
Reviewer Update
What makes it hard for you to investigate besides telling me same old stories. You disgusting mxm. Lame excuses all the time
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Zolisa S's updateReviewer Update
14 Sept 2023, 11:14Just tell George Baker to reply to the emails sent to him last week. He is very ********. He is investigating the matter
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Zolisa S's update14 Sept 2023, 11:14
Reviewer Update
Just tell George Baker to reply to the emails sent to him last week. He is very ********. He is investigating the matter