BN
Bukiwe N
1 reviews | Active since Feb 2021
03 Dec 2025, 06:15
Removal of incorrect flagged information from my profile
I previously held an account with African Bank which was transferred to a third-party collector under the management or oversight of AB Legal Connections. Account Fully Settled in 2017
The outstanding debt was paid in full and settled in 2017. After settlement, I received no further communication that suggested any balance remained owing. Incorrect Flag Still on My Profile
Recently, when applying for credit at African Bank, I was informed that my name remains flagged by AB Legal Connections, despite the account having been settled eight years ago. This is an incorrect and outdated listing that is negatively affecting my access to credit.
Helpful (0)
Replies (5)0
Replies (5)
African Bank's replyOfficial
03 Dec 2025, 09:36Thanks for speaking up and calling us out.
Your enquiry has been successfully logged. Please verify your contact number by replying Yes to the SMS you received.
Your African Bank Support Specialist team
Your enquiry has been successfully logged. Please verify your contact number by replying Yes to the SMS you received.
Your African Bank Support Specialist team
African Bank's reply03 Dec 2025, 09:36
Official
Thanks for speaking up and calling us out.
Your enquiry has been successfully logged. Please verify your contact number by replying Yes to the SMS you received.
Your African Bank Support Specialist team
Your enquiry has been successfully logged. Please verify your contact number by replying Yes to the SMS you received.
Your African Bank Support Specialist team
BN
Bukiwe N's updateReviewer Update
03 Dec 2025, 10:15Yes
BN
Bukiwe N's update03 Dec 2025, 10:15
Reviewer Update
Yes
African Bank's replyOfficial
03 Dec 2025, 10:18Please verify your contact number by replying Yes to the SMS you received.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's reply03 Dec 2025, 10:18
Official
Please verify your contact number by replying Yes to the SMS you received.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's replyOfficial
03 Dec 2025, 11:05Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
Talk to you soon.
Your African Bank Support Specialist team
African Bank's reply03 Dec 2025, 11:05
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
Talk to you soon.
Your African Bank Support Specialist team
African Bank's replyOfficial
04 Dec 2025, 10:41Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
African Bank's reply04 Dec 2025, 10:41
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team