ZK
Zama K

1 reviews | Active since Jul 2021

18 Mar 2025, 11:10

Released my account

Hi please me to sought outh the issue I have with African bank 3 weeks back they locked my account with any explanation When I try to call them ,they told me it under invigilation they'll get back to me Last week I even went to branch they updated my details and app But still my money is there I can't use it They are quite They are not communicating with me Help me to make them release my money I really want my account back

Zama ntombenhle khumalo *** ***

0
Replies (10)
African Bank
African Bank's reply18 Mar 2025, 11:35
Official
Thanks for speaking up and calling us out. I noted your earlier post and have provided a response there. Kindly confirm its receipt.

Talk to you soon.
Your African Bank Support Specialist team
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ZK
Zama K's update18 Mar 2025, 11:55
Reviewer Update
Thank you ,i have sent the documents

African Bank
African Bank's reply18 Mar 2025, 12:05
Official
Hi Zama, I have received your documents and escalated them to the relevant team for further assistance.
ZK
Zama K's update18 Mar 2025, 12:07
Reviewer Update
Ok thank you
I'll wait for your feedback
African Bank
African Bank's reply18 Mar 2025, 12:10
Official
We're giving your concern our full attention and we'll get back to you shortly.
ZK
Zama K's update18 Mar 2025, 12:52
Reviewer Update
Ok thanks
African Bank
African Bank's reply18 Mar 2025, 13:05
Official
You're welcome.
African Bank
African Bank's reply19 Mar 2025, 10:43
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. Your account has been activated.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
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ZK
Zama K's update19 Mar 2025, 12:13
Reviewer Update
Hello, thank you soo much
My account is now working perfectly
Thank you for your good service and patience as well ❤️🩹
African Bank
African Bank's reply19 Mar 2025, 12:20
Official
Thanks for giving us a chance to make things right. We're happy that we can move on from this matter together.^Djadji