Release my money immediately

Please don't fool yourself with a customer service system that is dysfunctional...this is the second time that you sending me zn SMS to say my query has been resolved. 1. )HOW CAN IT BE RESOLVED IF MY MONEY HAS NOT BEEN TRANSFERRED BECAUSE YOU DECIDED TO REINVEST IT WITHOUT MY PERMISSION?? 2.) YOU BLOCK MY ACCOUNT BECAUSE MY INVESTMENT FROM AFRICAN BANK was transferred INTO ANOTHER AFRICAN Bank account and it is all of a sudden put on hold and I'M red flagged AS A *****STER... STOP CALLING ME AND TELLING ME THIS IS BEING ESCALATED... JUST RELEASE MY MONEY WITH INTEREST PLEASE!!! Who is the *****ster in this whole scenario... stop thanking people for "Calling you out" and improve you service or fire the person creating these labels of *****sters when he or she cannot pick up it is an in house transaction. You have no etiquette... you dealing with people... I'll not refer any person to do business with you...you cannot resolve this issue that you created and have no verification systems in place to see if the client or "*****ster" have been assisted...yet you sms people to say it has been resolved... first Check the Facts.... Release my money please... Stop phoning me because nothing happens thereafter... Email me please... EMAIL me please. Stop giving me reference numbers