Rejected my application because of your ignorance

I app**** for a credit card and I was told my application was approved, my credit agreement was sent via email and I accepted the offer and T&C , and I was told to go and fetch my card at any African bank as of today. After a few minutes my credit was rejected saying I am listed on SAFPS - when I app**** for this credit card I have provided you with a letter from SAFPS for validations so that you can approve my credit, someone was ******** and did not validated with SAFPS that is why my credit application was rejected. I will NOT start all over again, I want you to urgently validate with SAFPS and approve my credit application immediately.