Rejected arrangement

I'm tired and drained of dealing with your dumb agents. So as a bank your principles change daily and I'm gonna be told bile by your illiterate consultants on what's required regarding my account? This son of a ***** that called me was not even listening to me. First of all an arrangement was already made with Coombe via email and I have proof. So you smart asses hand me over to them to collect on your behalf and still send your swines to call me also?? *** is wrong with you? Aren't you in contact with Coombe to keep track if an arrangement has been made or not? If you gonna come for me come for me straight and not sideways. You can't be changing your banking principles as if it's a pair of undies. I'm only gonna make one arrangement of whatever amount I can afford and will stick to it.