1 reviews | Active since Sept 2013
Regrettable Affiliation
<p>I'm thoroughly exhausted by the harassment I am forced to endure on a daily basis by your service provider, vvm. I've absolutely had enough of the incredibly rude personalities who feel entitled to pursue this harassment. I called your call center earlier on in the year to inform you that I've started a new job and am now in a position to resume the debit orders toward repayment of my loans and things have gone well until about 3 weeks ago when I received a phone call from Dineo. I'm not certain why Dineo was unaware that you've resumed the debit orders on my account, but I took the time to fill her in and answered a few questions about the amount being debited as well as the debit order date. Since then, I've received phone calls as early as 7am wanting to make a payment arrangement which baffles me because at this point, I've spoken to both African Bank as well as VVM and assume that some sort of record keeping system is in place and that these crude individuals would have read this note before picking up the phone to annoy me as I'm getting ready to go to work so that I can make this money that you're hounding me for. One of them boldly informed me that the only reason I'm not being listed at the credit bureau is because they are helping me. Odd. As far as I know, African Bank has been receiving their payments from me hassle free and on schedule and VVM has played no role in that so I would appreciate African Bank informing them of this and I do not want to receive any form of communication from VVM again. I don't appreciate being spoken to in that manner and I appreciate a person telling me that I should be ashamed of myself for owing African Bank and asking me how feel about myself even less.</p>
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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So I've stopped receiving phone calls from VVM, thank you for that, but now MBD has taken over the annoying reigns and I'm told it was at the request of African Bank on the 13th of June 2017 because you have received no payments from me since 2015. I'm not sure I understand what's going on here. According to my bank statement, you received payment at the end if June 2017. Please stop, I can't do this with you guys when I'm trying the most to honor my payments.
So I've stopped receiving phone calls from VVM, thank you for that, but now MBD has taken over the annoying reigns and I'm told it was at the request of African Bank on the 13th of June 2017 because you have received no payments from me since 2015. I'm not sure I understand what's going on here. According to my bank statement, you received payment at the end if June 2017. Please stop, I can't do this with you guys when I'm trying the most to honor my payments.
