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matthewdraft M
1 reviews | Active since May 2016
02 Jul 2019, 11:36
Refuses to provide legal department contact
Refuses to provide a contact for legal department as to escalate matter of **************
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
02 Jul 2019, 14:39Good day Matthew
We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible.
Your African Bank Support team
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African Bank's reply02 Jul 2019, 14:39
Official
Good day Matthew
We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible.
Your African Bank Support team
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African Bank's replyOfficial
03 Jul 2019, 13:47Good day
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team
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African Bank's reply03 Jul 2019, 13:47
Official
Good day
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team
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matthewdraft M's updateReviewer Update
03 Jul 2019, 13:55This is a false reply you have made no effort to resolve any of my matters just inform me the same thing
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matthewdraft M's update03 Jul 2019, 13:55
Reviewer Update
This is a false reply you have made no effort to resolve any of my matters just inform me the same thing