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melinda L

1 reviews | Active since Aug 2017

08 Aug 2017, 09:44

refused discount on settlement

<p>Good day. I have two accounts with african bank that is in arrears and the interest on the account is more than what i have borrowed from them. I have made an offer on both the accounts to settle them but african bank refused my offers and told me that i cannot qualify for discount on the accounts. This is unacceptable seing taht i want to aettle my debt with them. </p>

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Replies (2)
African Bank
African Bank's reply10 Aug 2017, 10:57
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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melinda L's update30 Aug 2017, 10:54
Reviewer Update
two emails was sent to the following people on Monday 28/08/2017and still no reply: 'Hlezi Mathebula' ********** 'Anelia Hartzenberg' ********** ********** i have requested them to send me proof that the accounts are closed and credit bureaus updated as the claims prescribed now.