Refuse to provide paid up letter

Item: African Bank
Rating: 1
Author: Khathu M

i have paid up my account and they refuse to issue the paid up letter and update credit bureaus.

stay away form this institution

Helpful (0)

Replies (1)

African Bank's replyOfficial

10 Sept 2019, 10:53

Good day

Thanks for raising your concerns. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concerns.

Please chat with your Support team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team

***

African Bank's reply10 Sept 2019, 10:53

Official

Good day

Thanks for raising your concerns. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concerns.

Please chat with your Support team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team

***