bM
bongani M
1 reviews | Active since Jun 2013
16 Sept 2024, 20:58
Refund query
Good day
On the 30th of August 2024, I paid from my capitec account into my credit card but I selected African Bank as the capitec beneficiary instead of fnb. I called your bank on the 4th of September requesting the reversal of the funds (reference ***). They asked that I submit proof of payment and my account details, which I submitted. On the 8th of September I went to your East Rand Mall branch they issued a query number ***. I've contacted the bank twice already and they keep saying my matter is with finance.
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Replies (2)bM
bongani M's updateReviewer Update
19 Sept 2024, 17:00Good day African
Thank you for assisting us, we received our refund and we are greatful for your help.
Kind regards
Thank you for assisting us, we received our refund and we are greatful for your help.
Kind regards
bM
bongani M's update19 Sept 2024, 17:00
Reviewer Update
Good day African
Thank you for assisting us, we received our refund and we are greatful for your help.
Kind regards
Thank you for assisting us, we received our refund and we are greatful for your help.
Kind regards
African Bank's replyOfficial
20 Sept 2024, 08:01Thank you so much for allowing us to help with your request.
If you need anything else, we're only a phone call away.
Your Africanbank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your Africanbank Support Specialist team
***
African Bank's reply20 Sept 2024, 08:01
Official
Thank you so much for allowing us to help with your request.
If you need anything else, we're only a phone call away.
Your Africanbank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your Africanbank Support Specialist team
***