NN
Noluthando N

1 reviews | Active since Dec 2020

19 Sept 2025, 17:08

Refund not given till to date.

The worst experience I have received in this bank I paid money by mistake in the loan account for African bank its been a month they been sending me from pillar to post. I went to their branch twice the needed documents were sent to head office but still to date they refused to give me my money. If I speak to one of their consultant they will ask you to hold until airtime is finished was supposed to travel go see my mom and kids home but they have made it impossible.

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Replies (5)
African Bank
African Bank's reply19 Sept 2025, 17:58
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
NN
Noluthando N's update19 Sept 2025, 19:03
Reviewer Update
Stop lying I am the one that was made to hold the line for 10 min 37 sec, no call from you stop lying stop it you're disgusting me.
NN
Noluthando N's update19 Sept 2025, 19:04
Reviewer Update
Just give me my money you made everything ro be on hold the projects that I am doing I can't do it because of your *********** back.I can't see my mom because of you just release my money and stop lying on plubic platform.
African Bank
African Bank's reply20 Sept 2025, 13:09
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
African Bank
African Bank's reply20 Sept 2025, 13:09
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.