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Tiego M
1 reviews | Active since Mar 2026
31 Mar 2026, 21:31
Refund no reply
I have a refund/money due to me from certain international company, they provided proof that they processed on their side and ask me to foward it to my bank so that they can advise on their side what is the hold up. I have sent numerous emails no respond, everytime i call they hang up while pretending to be transferring me to a different department. The branch cant assist from 2025 October
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
01 Apr 2026, 09:43Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply01 Apr 2026, 09:43
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
TM
Tiego M's updateReviewer Update
01 Apr 2026, 09:48There's no truth in statement that you tried to contact me and you couldn't reach me, i left my details if you cant get me on the phone you send an email you did none, i don't appreciate that type of dealing not at all. It cant be
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Tiego M's update01 Apr 2026, 09:48
Reviewer Update
There's no truth in statement that you tried to contact me and you couldn't reach me, i left my details if you cant get me on the phone you send an email you did none, i don't appreciate that type of dealing not at all. It cant be
African Bank's replyOfficial
01 Apr 2026, 12:14We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply01 Apr 2026, 12:14
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***