NN
Noluthando N

1 reviews | Active since Dec 2020

23 Sept 2025, 15:23

Refund my money 💰

Refuses to give me the money that I paid in the loan account.They send me from pillar to post.This bank people behave as if are unqualified and unprofessional is the worst night mare of my life.I want my refund African Bank.

0
Replies (6)
African Bank
African Bank's reply23 Sept 2025, 16:10
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***
NN
Noluthando N's update23 Sept 2025, 16:34
Reviewer Update
I have sent the email and attached required documents. I want my money.
African Bank
African Bank's reply23 Sept 2025, 16:46
Official
Thank you for your email. Kindly note that we require the actual document, as screenshots of emails cannot be processed.

Please send the original document to ***
at your earliest convenience.
NN
Noluthando N's update23 Sept 2025, 17:05
Reviewer Update
I have sent PDF DOCUMENTS.
African Bank
African Bank's reply23 Sept 2025, 17:24
Official
We confirm that we have received your documents and have referred them to our Refunds Team for further assistance. The team will review your request and provide feedback accordingly.
African Bank
African Bank's reply25 Sept 2025, 09:00
Official
Your refund has been processed. If you do not see it in your account within 2–3 business days, kindly contact us on ***for further assistance