refund my money asap, I am disgusted with your incompetence and lack of service

Close the account, and refund the credit amount as soon as possible, i settled this account on 21.05.2022. after, send me a paid up letter and notify all bureaus of the closure. This account is still reflecting a balance even thou it was settled. I sent you several emails with the POP and no one bothered to close the account, or maybe to let me know when it will be closed or call me. Your service gets worse by the day. You never even responded to my email i sent regarding the early debit order request you submitted, 14 April, and 15 May, you did this even thou my debit order date is the 20th. Your service is shocking, you are just a bunch of *********** individuals.

I will never use your services again, ever in my life, you are useless.

also remove my details from all your marketing list, the last communication i want from you is the paid up letter. anything after that will be regarded as harassment and invasion of my privacy. and will be in breach of the POPIA legislation, and will be reported to the relevant regulatory body

*** cell phone: ***