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Bianca W

1 reviews | Active since Jun 2011

29 Dec 2022, 08:43

REFUND ME

If there was a zero star or maybe minus star I would have rather selected that option instead of a one star.

I had a amount debited from my account, after numerous attempts of me following up with the bank, contacting them, they still have no answer or been able to assist with a refund.

I contacted them as soon as it happened which was 3 months ago, by the way and still this issue hasn't been resolved.

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Replies (1)
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Bianca W's update29 Dec 2022, 10:08
Reviewer Update
Disappointed with the service, also haven't been getting my monthly messages to collect free airtime or electricity, so it's just taken it's toll, unfortunately, also reported this and I was given a explanation which didn't make sense. I will be closing my bank account with your company.

Thankful for Sylvester's call this morning.

Money is finally in my account after a 3 month struggle, back and fourth threats, pleading and wasting my time.