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Nikiwe X
1 reviews | Active since Apr 2024
15 Apr 2024, 19:28
Refund due
So I received a call from one of the workers she said I should send my POP, when I asked for the email address she said I should post it on Hellopeter. Are you guys kidding me? So no one wants to take accountability and No one is willing to assist? Is this what African Bank has come to? No respect for the clients, no accountability?
Helpful (0)
Replies (11)0
Replies (11)
African Bank's replyOfficial
16 Apr 2024, 09:31Thanks for giving us a chance to make things right. As per our telephonic conversation please send a proof of payment with your ID copy to *** and put attention to Djadji as a subject. Please let me know once the documents has been sent.
African Bank's reply16 Apr 2024, 09:31
Official
Thanks for giving us a chance to make things right. As per our telephonic conversation please send a proof of payment with your ID copy to *** and put attention to Djadji as a subject. Please let me know once the documents has been sent.
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Nikiwe X's updateReviewer Update
16 Apr 2024, 17:06Where is the email address?
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Nikiwe X's update16 Apr 2024, 17:06
Reviewer Update
Where is the email address?
African Bank's replyOfficial
16 Apr 2024, 17:46***
African Bank's reply16 Apr 2024, 17:46
Official
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Nikiwe X's updateReviewer Update
17 Apr 2024, 15:44Please send a test mail to this email address ***, I can't see your email address
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Nikiwe X's update17 Apr 2024, 15:44
Reviewer Update
Please send a test mail to this email address ***, I can't see your email address
African Bank's replyOfficial
17 Apr 2024, 16:09I am unable to send an external email. Alternatively you can visit the nearest branch and ask the to help you to send the proof of payment to the email I have provided.
African Bank's reply17 Apr 2024, 16:09
Official
I am unable to send an external email. Alternatively you can visit the nearest branch and ask the to help you to send the proof of payment to the email I have provided.
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Nikiwe X's updateReviewer Update
22 Apr 2024, 12:44An email has been sent , your response will be highly appreciated
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Nikiwe X's update22 Apr 2024, 12:44
Reviewer Update
An email has been sent , your response will be highly appreciated
African Bank's replyOfficial
22 Apr 2024, 13:46Thanks for giving us a chance to make things right. As per our telephonic conversation please send a proof of payment with your ID copy to *** and put attention to Djadji as a subject. Please let me know once the documents has been sent.
African Bank's reply22 Apr 2024, 13:46
Official
Thanks for giving us a chance to make things right. As per our telephonic conversation please send a proof of payment with your ID copy to *** and put attention to Djadji as a subject. Please let me know once the documents has been sent.
African Bank's replyOfficial
24 Apr 2024, 12:48Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply24 Apr 2024, 12:48
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's replyOfficial
24 Apr 2024, 12:48Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply24 Apr 2024, 12:48
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's replyOfficial
24 Apr 2024, 12:48Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply24 Apr 2024, 12:48
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's replyOfficial
30 Apr 2024, 11:01Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply30 Apr 2024, 11:01
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***