REFUND!!!!

Item: African Bank
Rating: 1
Author: Kim B

I've been waiting since the 14th for my refund!!!! Reference number ***... This is upsetting because i didn't give authorization to debit that bank account, it's not even my primary account. I've been waiting for someone to contact me but nothing!!!!

Helpful (0)

Replies (4)

African Bank's replyOfficial

19 Dec 2023, 12:58

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply19 Dec 2023, 12:58

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

Kim B's updateReviewer Update

19 Dec 2023, 15:55

I need feedback before the end of the day please to see if my refund has been processed. Im not waiting another 24 hours.

Kim B's update19 Dec 2023, 15:55

Reviewer Update

I need feedback before the end of the day please to see if my refund has been processed. Im not waiting another 24 hours.

African Bank's replyOfficial

19 Dec 2023, 17:09

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply19 Dec 2023, 17:09

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's replyOfficial

20 Dec 2023, 12:04

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***

African Bank's reply20 Dec 2023, 12:04

Official