BN
Bulelani N

1 reviews | Active since Mar 2013

30 Aug 2024, 10:52

Refund

I had mistakenly paid money into an African Bank which was supposed to be for a different bank in 2018. I have been trying to get the money back and to no avail and not been helped at all in this regard except for being sent to different departments and asked to go to a branch.

0
Replies (6)
African Bank
African Bank's reply30 Aug 2024, 11:24
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
BN
Bulelani N's update30 Aug 2024, 11:33
Reviewer Update
Please give me your email address so I can forward you the details and email correspondences I have sent as I am currently busy at the moment.
BN
Bulelani N's update30 Aug 2024, 11:51
Reviewer Update
I have sent the email
African Bank
African Bank's reply30 Aug 2024, 11:54
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
BN
Bulelani N's update30 Aug 2024, 12:34
Reviewer Update
Please note the email was sent and still no reply except for the auto reply, please alsonote that its not sufficient to ask me to go to the Branch for this.
BN
Bulelani N's update30 Aug 2024, 12:41
Reviewer Update
You can call me on Monday after 10 am