rS
raven S

1 reviews | Active since Dec 2009

25 Jun 2015, 10:27

Refund

I logged a complaint on 20/06/2015 and received a call from Sylvester Fraser on Monday 22/06/2015 advising a refund for the extra amount on account *** will refunded. Today is Thursday and I have not received any refunds. I need this refund done today as the funds are needed urgently. As per your response on my initial complaint the query has been resolved. This is not resolved as I need the refund to be done and please ensure the correct amount of R750.00 is debited from the account every month as per my arrangement.

0
Replies (1)
African Bank
African Bank's reply26 Jun 2015, 10:10
Official
Hello bird1,

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on ***.

Kind Regards
Sylvester Fraser
Contact Centre Support Team
***