MZ
Mandla Z

1 reviews | Active since Oct 2019

15 Apr 2025, 11:04

"Reckless Lending and Unresponsive Customer Service

Worst experience ever, I wrote to them about their debt collection lawyers harassing me. They decided to ignore me and instead decided to dispose the account by selling it to Nimble Group. I have decided to take my matter to the National Credit Regulator for reckless lending. They want operate like unregulated loan sharks.

0
Replies (3)
African Bank
African Bank's reply15 Apr 2025, 11:24
Official
Thanks for speaking up and calling us out.
Your enquiry could not be logged. Your profile is blocked due to an overdue required FICA compliance update. Please visit your nearest branch to update your details and for further assistance with submitting your concern for further investigation.
Talk to you soon.
Your African Bank Support Specialist team
MZ
Mandla Z's update15 Apr 2025, 13:21
Reviewer Update
It is good to know that you are quick to reply here o this platform unlike my mails that you ignored. You are not being honest with your response...I received the below communication today. So you say you are unable to access my profile in order to resolve my complaint but you are able to access it when selling the account to Nimble Group the sale was concluded yesterday 14/04/2025. So I don't know who are you trying to fool.

Date: 14 April 2025

Dear Sir/Ms
Cession and Sale of Claims to Nimble Credit Solutions 2 (Pty) Ltd
Account Reference Number: ***
African Bank Limited (Registration Number: ***) (NCRCP7638; RDC91017/16)
(“African Bank”), concluded a sale of book debt agreement with Nimble Credit Solutions 2 (Pty)
Ltd (“Nimble Credit Solutions”).
In terms of this agreement African Bank sold its claims and ceded all its right, title and interest in
and to various accounts to Nimble Credit Solutions, with effect from 13-Mar-2025. Your
above-mentioned account, with an outstanding balance of R 13,832.58 as at 13-Mar-2025, was
included in this sale agreement.
Nimble Credit Solutions has also obtained all rights of recourse against you for the recovery of
monies owing in terms of the abovementioned account. Therefore, only Nimble Credit Solutions
its agent or successor–in-title has a right to claim payment of amounts owing in respect of your
abovementioned account. Nimble Credit Solutions is, amongst other things, entitled to collect
interest and claim legal expenses owing in terms of the above-mentioned agreement. In terms of
the agreement of sale, African Bank will provide all your personal confidential information in its
possession or control to Nimble Credit Solutions.
Going forward, Nimble Credit Solutions will be your point of contact. If you already have a debit
order in place, there will be no action required from you as it will be transferred on your behalf. You
will note an updated reference on your bank statement. If you do not have a payment arrangement
in place, Nimble Credit Solutions is ready to assist you through one of their customer-friendly
channels:
Call: ***
Email: ***
WhatsApp: nimblegroup.co.za/opt-in-whatsapp
Signed at Midrand on this 14 day of April 2025
Legal Collections Department
***
Tel ***
Private Bag X170, Midrand, 1685
59, 16th Road, Midrand, 168
African Bank
African Bank's reply15 Apr 2025, 13:29
Official
Thanks for speaking up and calling us out.
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team