received credit card with no credit

On 13th October 2015 I was pre-approved for a credit card with African Bank online and pre-approved telephonically on 14th Oct. I was instructed to bring all of my details and information to my nearest branch. On Thursday (morning), 15th Oct, I visited the Parow Voortrekker Road branch, completed the assessment details and signed the contract for my African Bank credit card. The value of R4000.00 was approved however has since been unavailable on the facility? <br> My work has also not been contacted yet. Surely if I have signed for the credit card the facility should be active and readily available? What is going on?<br> <br> I am so frustrated as everytime I contact your company they state that my application is pending. What's the delay? <br> <br> Your assistance in getting this sorted out will be greatly appreciated.<br> <br> Thanks<br> Ms Duncan