WJ
Wandile J

1 reviews | Active since Aug 2015

11 Feb 2016, 12:30

Really pathetic service

African bank is quick to hand people over to attorney's and when its time for them to update their attorneys once they have been paid they no were to be found <br> I would like to know why African bank did not adv the MBD attorney's that we paid and give them the paid up letter ,why did you have to let me fight with *********** people that cannot read a simple report as a paid up letter<br> Look at this <br> Olivia Hoosain <br> Jan 29 (6 days ago)<br> Good day Sir<br> Please note that I have requested the paid up letter from African Bank I do apologise for any in convince caused.<br> Please note once that letter has been received same will be sent you.<br> Kind Regards,<br> Olivia Hoosain<br> <br> Customer Care Consultant<br> Telephone: +27 (11) ***<br> Email: [Email Removed]<br> Address: 342 Jan Smuts Ave , Hyde Park, 2196 <br> WGS 84: S 026 07,368'' E 028 01,826''<br> Reply Forward <br> Wandile John <br> Jan 29 (6 days ago)<br> to Olivia <br> here is the letter again and when are you updating my status with the credit bureau that is all I need to know as one of your agent pointed it out to me that my name will stay there till you guys decide to take it out <br> <br> did someone listen to all the call that was made to me because I remember

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Replies (1)
African Bank
African Bank's reply11 Feb 2016, 14:15
Official
Hello Wandile Mawande,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards
Bontle
Contact Centre Support Specialist Team
Contact number: ***