put phone down in my ear

<p>i went into a branch in november to increase my credit limit and change my banking details, on tuesday a person phoned me to do this again becuase my debit order is not going through. I told her that i do not hacve my banking details by me she should phone again the next morning at 8am and she DID NOT DO THIS. then this morning while driving to work another man phoned me again i told him he should hold on because im driving and need to get my details off my computer at work. he then said he wont hold on and while i was still talking to him he put the the phone down in my ear. and still has not phoned bac****</p>