TM
Tshepo M
1 reviews | Active since Jul 2016
28 Oct 2026, 09:40
Primitive IT systems and cumbersome application process
Tried to apply for a loan online, their system keeps sending pop-up messages to a very old mobile number that i stopped using ages ago. Apparently the only way to update it is to go to a branch. what a joke. Their IT systems are primitive. Mind you, I have never had any account with them, nor have I applied for anything before.
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African Bank's replyOfficial
28 Oct 2026, 10:31Thanks for speaking up and calling us out. We've contacted you and advised that you need to visit the nearest branch to update your contact number. Unfortunately, you can no longer change your details on the App or on Internet Banking for security purposes.
African Bank's reply28 Oct 2026, 10:31
Official
Thanks for speaking up and calling us out. We've contacted you and advised that you need to visit the nearest branch to update your contact number. Unfortunately, you can no longer change your details on the App or on Internet Banking for security purposes.