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TM
Tsakani M

1 reviews | Active since Dec 2024

04 Dec 2024, 11:13

PRESCRIPTION LETTER

Good day

I hope you are well.

I am very disappointed with your service,i have sent prescription later since 19 Nov 2024, but still today i haven't received the prescribed later or any communication from you guys

0
Replies (14)
TM
Tsakani M's update04 Dec 2024, 12:42
Reviewer Update
Good day

I dnt understand

African Bank
African Bank's reply04 Dec 2024, 12:49
Official
Thanks for speaking up and calling us out.
I noted your earlier post and have provided a response there.
Your African Bank Support Specialist team
TM
Tsakani M's update05 Dec 2024, 09:23
Reviewer Update
Good day

What is it that i need to update because i haven't changed anything when it comes to my information?
secondly what do i say when get to the branch because what i need is my account to be prescribed i have sent the letter on email.what else is needed ?
African Bank
African Bank's reply05 Dec 2024, 09:34
Official
Thanks for speaking up and calling us out. To get help with your profile and prescription inquiry, please visit the African Bank that is closest to you.

Your African Bank Support Specialist team
TM
Tsakani M's update05 Dec 2024, 10:24
Reviewer Update
WHAT SEEMS TO BE THE PROBLEM WITH MY PROFILE?
WHY CAN'T I GET HELP ONLINE?
I WORK AT GAME RESERVE ITS HARD FOR ME TO GET LEAVE DAYS


TM
Tsakani M's update05 Dec 2024, 10:45
Reviewer Update
WHAT SEEMS TO BE THE PROBLEM WITH MY PROFILE?
WHY CAN'T I GET HELP ONLINE?
I WORK AT GAME RESERVE ITS HARD FOR ME TO GET LEAVE DAYS
TM
Tsakani M's update05 Dec 2024, 10:46
Reviewer Update
And why are you guys not calling if there is something

African Bank
African Bank's reply05 Dec 2024, 12:18
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
African Bank
African Bank's reply05 Dec 2024, 12:18
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
African Bank
African Bank's reply05 Dec 2024, 12:18
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
TM
Tsakani M's update05 Dec 2024, 13:27
Reviewer Update
since the agent said they will calll

African Bank
African Bank's reply05 Dec 2024, 16:22
Official
We'd like to call you and listen to your concern in detail, but we still can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
TM
Tsakani M's update06 Dec 2024, 09:39
Reviewer Update
Good day ,what ***** are you guys playing you claim that my profile is not up to date because i requested my account to be prescirbed , you ignored my emails and you ask me to call for you to want to collect on a prescribed account ? where can i complain i want to take this further and advise you collection team to stop calling me because the account is prescribed
African Bank
African Bank's reply06 Dec 2024, 13:12
Official
Thanks for speaking up and calling us out. I have contacted you and explained the process. For help with the compliance update, please visit the closest branch.

We hope to talk to you soon.

Your African Bank Support Specialist team