CM
Carmen M
1 reviews | Active since May 2019
07 Aug 2019, 15:38
PRESCRIPTION
I HAVE A SERIOUS COMPLAINT ABOUT AFRICAN BANK,THEY ARE DEBITING MY ACCOUNT SINCE JUNE AND FOR WHAT???? I KNOW MY DEBT WITH THEM IS PRESCRIBED AS PER NCA RULING THEY HAVE NOT CONTACTED ME IN THREE YEARS AND I REQUEST MY LOAN TO BE WRITTEN OFF AS PRESCRIBED AND ITC UPDATED ASAP AS WELL AS A LETTER TO ADVISE THEM OF THIS!!!!!!!!
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Replies (2)CM
Im still waiting on feedback from African ban**** no urgency whatsoever!!!!!!!!
Carmen M's updateReviewer Update
08 Aug 2019, 12:15Im still waiting on feedback from African ban**** no urgency whatsoever!!!!!!!!
CM
Carmen M's update08 Aug 2019, 12:15
Reviewer Update
Im still waiting on feedback from African ban**** no urgency whatsoever!!!!!!!!
African Bank's replyOfficial
10 Sept 2019, 12:25Good day
We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible.
Your African Bank Support team ***
We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible.
Your African Bank Support team ***
African Bank's reply10 Sept 2019, 12:25
Official
Good day
We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible.
Your African Bank Support team ***
We've escalated your concerns to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as possible.
Your African Bank Support team ***