LM
Letlhogonolo M
1 reviews | Active since Oct 2022
20 Jan 2026, 10:40
PRESCRIBED DEBT
Good day I have an issue with African bank I had a loan with them over 6 years ago then at that time I lost my so I couldn't afford to pay my I stayed at home for over 3 years with job and now recently I'm getting call from nimble a division of African trying to collect and the debt has been prescribed years ago I contacted them regarding last year October but till today no one has contact me regarding my issue again this I sent email asking for feed back still no response, the level of customer service is very poor I wouldn't recommend African bank to anyone they only care when they want money
Helpful (0)
Replies (15)0
Replies (15)
African Bank's replyOfficial
20 Jan 2026, 11:31Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply20 Jan 2026, 11:31
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
LM
Letlhogonolo M's updateReviewer Update
20 Jan 2026, 11:40You can call me anytime ***
LM
Letlhogonolo M's update20 Jan 2026, 11:40
Reviewer Update
You can call me anytime ***
African Bank's replyOfficial
20 Jan 2026, 12:57Thanks for speaking up and calling us out. I have contacted you and due verification issues a call back request has been scheduled
Talk to you soon.
Your African Bank Support Specialist team
Talk to you soon.
Your African Bank Support Specialist team
African Bank's reply20 Jan 2026, 12:57
Official
Thanks for speaking up and calling us out. I have contacted you and due verification issues a call back request has been scheduled
Talk to you soon.
Your African Bank Support Specialist team
Talk to you soon.
Your African Bank Support Specialist team
African Bank's replyOfficial
20 Jan 2026, 17:24Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply20 Jan 2026, 17:24
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
LM
Letlhogonolo M's updateReviewer Update
21 Jan 2026, 14:19Even though I have been contacted but still my issue wasn't resolved as yet and I really don't what kind of a company that put so little effort in resolving this issue disappointing result
How can I get further assistance seems like no one is willing to assist keep telling about verifying me but their system can't verify me how's that my problem, I'm really not happy what should I do or where do I go from here African is useless I wonder client that bank with how do they deal with their issues
How can I get further assistance seems like no one is willing to assist keep telling about verifying me but their system can't verify me how's that my problem, I'm really not happy what should I do or where do I go from here African is useless I wonder client that bank with how do they deal with their issues
LM
Letlhogonolo M's update21 Jan 2026, 14:19
Reviewer Update
Even though I have been contacted but still my issue wasn't resolved as yet and I really don't what kind of a company that put so little effort in resolving this issue disappointing result
How can I get further assistance seems like no one is willing to assist keep telling about verifying me but their system can't verify me how's that my problem, I'm really not happy what should I do or where do I go from here African is useless I wonder client that bank with how do they deal with their issues
How can I get further assistance seems like no one is willing to assist keep telling about verifying me but their system can't verify me how's that my problem, I'm really not happy what should I do or where do I go from here African is useless I wonder client that bank with how do they deal with their issues
African Bank's replyOfficial
21 Jan 2026, 14:50I noted your earlier post and have provided a response there, kindly confirm its receipt.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply21 Jan 2026, 14:50
Official
I noted your earlier post and have provided a response there, kindly confirm its receipt.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
LM
Letlhogonolo M's updateReviewer Update
21 Jan 2026, 15:00So the next person is going to call and tell that they can't verify me again I had 2 call already but both call didn't help me with Anything because they say your system can't verify me I don't why and how
LM
Letlhogonolo M's update21 Jan 2026, 15:00
Reviewer Update
So the next person is going to call and tell that they can't verify me again I had 2 call already but both call didn't help me with Anything because they say your system can't verify me I don't why and how
African Bank's replyOfficial
21 Jan 2026, 15:50In order for us to assist with your Hello peter complaint we will need to contact and verify our customer. Alternatively you can contact us on ***for further assistance.
African Bank's reply21 Jan 2026, 15:50
Official
In order for us to assist with your Hello peter complaint we will need to contact and verify our customer. Alternatively you can contact us on ***for further assistance.
LM
Letlhogonolo M's updateReviewer Update
22 Jan 2026, 11:56I called in again today still they say they can't verify me so now I'm confused I gave my ID number still they can't so...... That's means no1 cares about what's going right now....... I just wonder about your current client they also go through such misconduct I honestly hate this bank with whole heart
LM
Letlhogonolo M's update22 Jan 2026, 11:56
Reviewer Update
I called in again today still they say they can't verify me so now I'm confused I gave my ID number still they can't so...... That's means no1 cares about what's going right now....... I just wonder about your current client they also go through such misconduct I honestly hate this bank with whole heart
African Bank's replyOfficial
22 Jan 2026, 12:46We tried to contact you regarding your query, but we were unable to verify your identity.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply22 Jan 2026, 12:46
Official
We tried to contact you regarding your query, but we were unable to verify your identity.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
LM
Letlhogonolo M's updateReviewer Update
26 Jan 2026, 09:58Feed back I haven't received any assistance to my issue
LM
Letlhogonolo M's update26 Jan 2026, 09:58
Reviewer Update
Feed back I haven't received any assistance to my issue
African Bank's replyOfficial
26 Jan 2026, 11:12Thanks for reaching out to us. We have attempted to reach you, kindly visit your nearest branch for further assistance.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply26 Jan 2026, 11:12
Official
Thanks for reaching out to us. We have attempted to reach you, kindly visit your nearest branch for further assistance.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
LM
Letlhogonolo M's updateReviewer Update
28 Jan 2026, 09:47Seems like no one will assisting me with this matter @hellopeter can I get advice on how I can take matter further?
LM
Letlhogonolo M's update28 Jan 2026, 09:47
Reviewer Update
Seems like no one will assisting me with this matter @hellopeter can I get advice on how I can take matter further?
LM
Letlhogonolo M's updateReviewer Update
28 Jan 2026, 10:07Can I get assistance
LM
Letlhogonolo M's update28 Jan 2026, 10:07
Reviewer Update
Can I get assistance
African Bank's replyOfficial
28 Jan 2026, 10:52Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply28 Jan 2026, 10:52
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***