Prescribed DEBT

I had accounts with African bank between 2012 and 2013, which were last paid in 2013. I did not hear from you between 2014 and 2019 or so, and I tried getting in touch in 2018 to inform you that these debts have prescribed and you must please remove these. Instead you started debiting my account and those payments were never honoured, as the accounts were prescribed. My banking details had never changed but you never debited my account for over 3yeara nor communicated with me. Last year 2021 I got calls every day and I informed the collections people that the accounts they were calling about long prescribed and they kept quoting the debits thats were never honoured, that I paid .... Subsequently two of these accounts were closed in Dec and I have received the prescription letters , only one is left now ans I don't know why because the case is the same and I am still getting calls. Please close this account and update my profile please and send me the letter so I can do it myself if you cannot.

Regards Sekelwa