JK
Jeroen K

1 reviews | Active since Nov 2017

16 Nov 2017, 11:10

Prescribed amount still reflecting on credit record

I received an letter from african bank saying my account which was in arrears after i became unemployed, on the letter it stated the account has been closed and the this would be updated with the credit bureau. the account was closed on 21-11-2016 but is still visible on my credit record. I cannot get finance as this is still reflecting, please could you update this with the credit bureau.

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Replies (2)
African Bank
African Bank's reply16 Nov 2017, 11:46
Official

Dear Mr Kelderman

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
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African Bank
African Bank's reply22 Nov 2017, 09:38
Official

Dear Mr Kelderman

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
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