NM
Neo M

1 reviews | Active since Jul 2011

11 May 2017, 11:55

Premium Break

<p>Hi, I have an account with African Bank for my Vehicle however it's been 3-4 years that I have been paying this and I called in sometime last week asking for a premium break as they have that as one of their exclusive benefit guess what I'm getting declined as if there was a time time where I skipped my repayments can someone do something with this as I feel it's unfair for other clients to not get the benefit whilst they are fair committed paying clients I hope this will be attended too sooner </p>

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Replies (1)
African Bank
African Bank's reply12 May 2017, 08:42
Official

Our African Bank Complaints has done everything possible to resolve your concern and has sent you a reply.

We're really sorry that you still feel unhappy, but unfortunately we have to stand by our decision this time.

Your African Bank Support Specialist team

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