BN
Bright N
1 reviews | Active since Jan 2019
21 Sept 2023, 11:30
Poor services
African Bank had approved by credit card limit increase but failing to transfer the money into my account. The contract was signed but they are not willing to fulfil their contractual obligation, but at long run they will be putting the pressure on me, yet I have not received the money from them. their services are not satisfactory.
Helpful (0)
Replies (5)0
Replies (5)
African Bank's replyOfficial
21 Sept 2023, 12:52Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply21 Sept 2023, 12:52
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
BN
Bright N's updateReviewer Update
26 Sept 2023, 10:34No response as yet, that means African Bank is still not willing to assist in processing my application.
BN
Bright N's update26 Sept 2023, 10:34
Reviewer Update
No response as yet, that means African Bank is still not willing to assist in processing my application.
African Bank's replyOfficial
26 Sept 2023, 11:03Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply26 Sept 2023, 11:03
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
BN
Bright N's updateReviewer Update
26 Sept 2023, 14:13Same reply with empty promises of giving full attention and getting back to me shortly.
BN
Bright N's update26 Sept 2023, 14:13
Reviewer Update
Same reply with empty promises of giving full attention and getting back to me shortly.
African Bank's replyOfficial
26 Sept 2023, 15:02We've escalated your concern to our relevant department for the attention it deserve. We will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***
African Bank's reply26 Sept 2023, 15:02
Official
We've escalated your concern to our relevant department for the attention it deserve. We will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
***
Your African Bank Support Specialist team
***