NK
Nikita K

1 reviews | Active since Sept 2021

02 Sept 2021, 16:45

Poor service on loan application

App**** at branch 4 days ago everything submitted. Loan has been in for review 4 days now. This is pathetic services. Your online application glitches therefore I had to go into branch... But even doing so im still waiting. Never again waste of time

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NK
Nikita K's update02 Sept 2021, 17:26
Reviewer Update
Reading the other complaints under african bank, I guess even after you telling me it will be escalated doesn't sound promising at all.

You might as well just decline it you have breached your 48hour SLA because I know that will probably be the way to deal with this issue... Easy escape...

Thank you for your effort Thandeka... But this entity is unprofessional in the way it conducts business. As a business is this what you paying your staff for to sweep the entities name in the gutter. Incompetence as I'm sure the reviewer is actually a person(s).

Highly disappointed