POOR SERVICE - *********** - NO VALID REASON

I app**** for a Credit Card with African Bank two weeks ago at a Branch in pretoria. Everything was signed and submitted, I received a card and pin. The day the money was supposed to be deposited into the credit card account I received an sms from the branch I app**** from informing me that that my offer is now declined due to the fact that my Employer's Firm doesn't meet their policy.

I spoke to my Employer she advised me to contact the branch and speak to one of the consultants, which also informed me that my Employer's Firm is not listed under one of the Companies to which they can give Credit for. At this point I ask to speak to her manager, I was put on hold. She returned with the same statement and redirected my call to a Sales Consultant who will be able to assist me.

The Sales Consultant was not at all of ANY USE and put me on hold for a good ten minutes untill I dropped the call. I will contact the Branch tomorrow and try and get an answer to my question - PLEASE READ TO ME THE POLICY THAT SAYS OUR FIRM (COMPANY) DOESN'T COMPLY TO YOUR POLICY...!!!!!!!! No one could answer me.

The Consultants where unable to assist me with my query (***********) and the reason I was given for the decline of Credit Card is not according to me a valid reason.

POOR SERVICE AND NOT RECEIVING ANY JOY FROM AFRICAN BANK.