NP
Nhlanhla P
1 reviews | Active since Oct 2025
27 Apr 2026, 19:51
POOR SERVICE FROM AFRICAN BANK
I’m disappointed with the poor service from African bank employees, my account has been place on hold but no one knows what is happening. I called the customer service 3 days times , visited the branch 3 times and escalated on mail and still nothing and this is a huge inconvenience. I’m closing my accounts as soon as this matter is resolved it’s been 3 weeks without any assistance
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
28 Apr 2026, 09:27Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply28 Apr 2026, 09:27
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
NP
Nhlanhla P's updateReviewer Update
29 Apr 2026, 03:39No one from your team tried to call me or is this one of your additional indicators of poor service. I would like this matter resolved immediately.
NP
Nhlanhla P's update29 Apr 2026, 03:39
Reviewer Update
No one from your team tried to call me or is this one of your additional indicators of poor service. I would like this matter resolved immediately.
African Bank's replyOfficial
29 Apr 2026, 09:11Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply29 Apr 2026, 09:11
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team