Poor service

On the 6th of February my account was out on hold for some stupid reason!! I called the bank head office at 8am and consultant after consultant promised that my account be be active in the next hour, and that never happened I called again and they promised that my account would be active in the next 2 hours and still nothing!! I probably spoke to 11 agents and still no feedback!!

The consultant at the head office branch (Diyajal Ramesar) kept on telling me that my account will be active and I'll have access to my account in the next hour but up till now I still haven't received anything.

My worst mistake ever to have joined this bank!! I just want my funds African bank!!!