Poor service delivery,no update on account,different people entertain different amounts in this funny ****** business,God knows who speaks the thruth and what systems are in place with bad reading one can always be in deficit amounts

I have a credit card and for the past 3 years my instalment had been 1500,my account was never in area's and ALWAYS up to date,however having paid insurance every month,nothing paid up when I lost my job this year March to July,so for 4 months I have submitted all necessary paperwork,but their insurance is an even bigger **** and did not cover me when I was retrenchment/contact ended,I spoke to several different consults who put my paper work in vein and deemed me in area's, In july this year I manage to get new job with great difficulty and Aug to Dec,I have been paying more than 1500,so that this account can be updated. I tried applying for a higher credit on my card ,but system keeps declining each month because ,at the branch,and online they give me falsified amounts,that if pay an *** amounts the system will update and I can get another loan or update cr card.The head office in Jhb GIVE ransom amounts,the only amounts I feel that will truly update,is to smash the card for forget about these **********.they only call and trouble u if u in area's,but if they themselves can rectify a mistake on their side,even logging a complaint does not help,this a a pathetic enterprise,I regret doing any business with imbasils.I will close this credit card soon.