AM
Amanda M

1 reviews | Active since Jun 2012

27 Sept 2016, 19:42

Poor service delivery

<p>Documentation was forwarded to African Bank to cancel all debit orders to my bank account, which they choose to ignore and just proceeded without thinking about the costs running up for returned debit orders from my bank. African Bank is liable for those costs and seems to ignore the fact that they were negligent.</p>

0
Replies (1)
African Bank
African Bank's reply28 Sept 2016, 10:47
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

***